Salesforce, built the way insurance needs it

The VP of Sales is ecstatic about the recent Salesforce changes. He has been trying for 10 years to understand who is contributing to the top of the funnel, which campaign is attributed to each sale. Finally solved!

The execution level of HipTen has been excellent. There hasn't been a qualm on there.

You're saying all the right things. That's exactly the partner that I would like to have in this process.

I cannot say anything remotely negative about HipTen. They have been incredible this entire process.

Anytime people ask me how I know something about Salesforce, I tell them my mentor at HipTen taught me everything. That is my verbatim response.

A Salesforce implementation of our dreams. I can't wait. Now I'm excited.

We enjoy working with HipTen. I feel like you guys understand our business model very well.

These guys are doing a great job. They understand it. They know how to do it. They are very committed and driven towards building this thing and getting it right.

I think we have a good partner to work on this stuff with.

It went really, really well. They were excited about all the changes. My onboarding staff loved it and then the RSMs loved it too.

I don't necessarily think that we could have done it as cleanly without the immense amount of attention to detail that you brought to this project.

This team really does this for a living. That's not what the other provider does for a living. So are we sure that's who we want to go with for our particular use case?

My biggest claim to fame when it comes to anything around Salesforce is that I found Laurence, and I will die on that hill.

We really appreciate you guys. You did a great job. We are really happy with the end result.

Can we just keep Keegan forever, please? She is amazing to work with.

You and your team always get stuff done. That's why I'm slightly hesitant to hand things over to other people because not everybody has a sense of urgency around certain things.

I think you guys have done an awesome job on it. And I think that we're at like 99% certainty that everything goes well.

The Salesforce activity model they designed is now helping inform how we need to rethink workflows across our broader organization.

If you go back to the start of all this... we hit it, man. It was a home run. And everybody was just begging to start working with HipTen. I want everything we do together to go just as well.

I literally could not have done that without all of your guidance and all of the effort that you guys put in.

This process will allow us to scale further than operationally we actually can, which is good.

I think honestly our business partners on this project are great. They're there, they're engaged, they're involved. I don't ever remember a time that we were sitting around waiting for them to complete something for us.

Couldn't be happier to have a chance to still be working with y'all.

I feel much more comfortable with you guys taking a project and building it from the ground up than fixing someone that clearly has no idea what we do.

When you talk stories, features, user acceptance, sprint planning, that's a language I do speak. What I felt like I was getting from the other provider is 'we're going to do all of it and basically bill you accordingly.' That doesn't work for me.

You did a good job of tracking everything. From a weekly status, it was very easy to follow and manage and walk through.

No, everything has been great. Everybody has been lovely and attentive and has resolved things in a timely manner and been very communicative.

Everyone that I've talked to about you all has spoken really highly.

You and the team have done an awesome job, and I think it's going to be super beneficial to our team.

I've been surprised. We've only soft launched the service portal and I'm hearing the feedback like every other day.

You see the bones of what we need, and I think that your team can build it out nicely. It's impressive and smooth.